TERMS OF SERVICE

Last updated: May 18, 2026

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1. AGREEMENT TO TERMS

By accessing or using the services provided by Fortify My Network ("Company," "we," "us," or "our"), including our website at https://fortifymynetwork.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Services.

These Terms apply to all visitors, users, and others who access or use the Services. By using our Services, you represent that you are at least 18 years of age.

2. OUR SERVICES

Fortify My Network provides remote cybersecurity, IT support, website security, website maintenance, and technology consulting services for small businesses and homeowners throughout the United States and Puerto Rico. Services include but are not limited to:

• Security assessments and vulnerability scanning
• Remote IT support and device management
• Multi-factor authentication setup and account security
• Backup and recovery planning
• Website security monitoring and maintenance
• Microsoft 365 and Google Workspace support
• HIPAA-adjacent security guidance and policy templates
• Staff security awareness training

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

3. SUBSCRIPTIONS AND FREE TRIAL

Our Services are offered on a monthly subscription basis. We offer the following plans:

• Essential — $69/month
• Standard — $129/month
• Business — $249/month
• HIPAA Ready — $399/month

Free Trial: New subscribers receive a 7-day risk-free trial. At the end of the free trial period, your account will be automatically charged according to your chosen subscription plan unless you cancel before the trial ends.

Annual subscriptions are available at a 15% discount. All plans are provided on a recurring basis and will automatically renew at the end of each billing period unless cancelled.

4. PAYMENTS AND BILLING

All payments are processed securely through Stripe. By subscribing to our Services, you authorize us to charge your payment method on a recurring basis at the applicable subscription rate.

• Subscription fees are billed monthly (or annually if the annual plan is selected) in advance.
• All fees are in US Dollars (USD).
• We reserve the right to change our pricing with at least 30 days' written notice.
• Taxes may apply depending on your location and are your responsibility.

If payment fails, we reserve the right to suspend or terminate your access to the Services until payment is received.

5. CANCELLATION AND TERMINATION

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not offer prorated refunds for partial months.

We reserve the right to terminate or suspend your access to our Services immediately, without prior notice, if:

• You breach any provision of these Terms
• Payment is not received after reasonable notice
• We are required to do so by law

Upon termination, your right to use the Services will immediately cease.

6. PROHIBITED ACTIVITIES

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Transmit any harmful, fraudulent, or deceptive content
• Attempt to gain unauthorized access to any systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Resell or sublicense our Services without written permission
• Use our Services for any unlawful or unauthorized purpose

7. INTELLECTUAL PROPERTY

All content, materials, reports, documentation, and deliverables we create as part of our Services remain the intellectual property of Fortify My Network unless otherwise agreed in a signed Statement of Work (SOW).

Upon full payment, you receive a non-exclusive license to use deliverables created specifically for your business. You may not resell, reproduce, or distribute our proprietary materials without written consent.

8. DISCLAIMER OF WARRANTIES

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

CYBERSECURITY SERVICES REDUCE RISK BUT CANNOT GUARANTEE COMPLETE PROTECTION AGAINST ALL THREATS. WE ARE NOT RESPONSIBLE FOR BREACHES, ATTACKS, OR DATA LOSS THAT OCCUR DESPITE OUR REASONABLE EFFORTS.

9. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, FORTIFY MY NETWORK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fortify My Network and its owner, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.

11. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and reduce costs, you and Fortify My Network agree to first attempt to negotiate any dispute informally for at least 30 days before initiating arbitration. Informal negotiations begin upon written notice from one party to the other.

Binding Arbitration

If informal negotiations fail, any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved by binding arbitration in Lynchburg City, Virginia, United States, under the rules of the American Arbitration Association (AAA).

• Arbitration will be conducted in English.
• Fortify My Network will pay arbitration fees if they are deemed excessive.
• The arbitrator's decision shall be final and binding.
• Each party waives the right to a trial by jury and the right to participate in class action litigation.

Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court for matters involving intellectual property or unauthorized access to systems.

Time Limitation

Any cause of action or claim arising out of or related to these Terms must be commenced within one (1) year after the cause of action accrues. Claims not brought within this period are permanently barred.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. If a dispute proceeds in court rather than arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Lynchburg City, Virginia.

13. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

14. CONTACT US

If you have questions about these Terms of Service, please contact us:

Fortify My Network
103 Stonemill Dr, Apt D
Lynchburg, VA 24502
United States
Email: support@fortifymynetwork.com